Reviews
State Farm® Agent Brandon Brletich
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Keith T
October 20, 2026
"Bose and her team have been great. If I ask a question I get honest answers which feels rare from an insurance company. They will be getting all of my future business."
We responded:
"Thank you, Keith! We’re glad we were able to answer your questions and make things easy for you. We also appreciate your kind words for Bose and the team! We look forward to continuing assisting with your insurance needs!
Brandon Brletich - State Farm Insurance Agent"
Ronnie Baus
October 13, 2026
"Bose was so helpful with helping me select the right policy for me and my family! Highly recommend Bose if you are looking for someone who will take the time to find what works best for YOU!!"
We responded:
"Thanks, Ronnie! We're glad that you found value in our approach to making sure we serve our customers individual needs and do what's right for them. We also appreciate the kind words for Bose!
Brandon Brletich - State Farm Insurance Agent"
Brian Musselman
October 9, 2026
"I highly recommend Bose at the Brandon Brietich State Farm agency. As a local business owner, I know how important it is to work with professionals who truly care about their clients and their community. Bose is incredibly knowledgeable, responsive, and always goes the extra mile to make sure you understand your options without any pressure. She takes the confusion out of insurance and makes the whole process straightforward and stress-free. If you're looking for an honest, dependable agent in the area, Bose is your go to."
We responded:
"Thank you, Brian! We're glad that we were able to help make insurance easy for you! We’re honored to serve the Strongsville community and so appreciative of your 5-star rating, and your kind words for Bose!
Brandon Brletich - State Farm Insurance Agent"
Ryan Sowders
October 7, 2026
"The review is for Bose over at State Farm, she answered a lot a questions for me and has helped me understand a lot more about insurance. Thanks Bose!!!"
We responded:
"Thank you, Ryan! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team here in Strongsville!
Brandon Brletich - State Farm Insurance Agent"
Chosen Pinckney
October 7, 2026
"Ahzha here I have had a wonderful experience getting my insurance started up very helpful lady very professional five starts Ms Jen went above and beyond to help me awesome people wow very happy customer 🙏🏾"
We responded:
"Thank you for being a valued part of the State Farm family. We appreciate your business and the kind words for Jen!
Brandon Brletich - State Farm Insurance Agent"
Harrison Williams
September 19, 2026
"Bose was able to beat my previous policy substantially and be a third the cost with the same coverages. I will continue using her for all of her policies."
We responded:
"A big thank you for trusting our Strongsville team with your insurance needs. We’re so glad to hear you had a great experience with us.
Brandon Brletich - State Farm Insurance Agent"
Roman Martinis
September 3, 2026
"Met Brandon through a BNI networking event. He was very friendly, knowledgeable, and easy to talk to. Great guy and I’m looking forward to staying connected!"
Kathy Klingler
September 1, 2026
"Roxana Unik is the GREATEST! She is a kind and helpful person.
I recently had a horrible automobile accident and she went out of her way multiple times to help me understand my coverage. She is a definate asset to State Farm and Baradon's office.
Thank you Roxana!!!"
We responded:
"Amazing! Thank you, Kathy. We appreciate your trust in Roxana and our team and look forward to continuing to serve you as a valued State Farm customer.
Brandon Brletich - State Farm Insurance Agent"
Douglas Turnbull
July 7, 2026
"Roxanne is a superb State Farm employee, client friendly., oh so very knowledgeable, smile all the time, can do attitude; State Farm is so lucky to have her. a real jewel in all respects. Leaves Brandon in the dust. Doug Turnbull"
We responded:
"We’re thrilled to have exceeded your expectations, Doug! Thank you for sharing your experience with our Strongsville State Farm office, and for your kind words for Roxana."
jenniva cummings
May 16, 2026
"Bose was extremely helpful in helping me get a new policy. I have several cars, and a lot of questions regarding my options and she was patient and very clear in explaining the policy limits, and details that I needed. She said that she wished the call was longer so that it felt more personal and I really appreciated that. I however did not feel rushed at all. I had a great experience, she had great customer service and I’m happy to be apart of the StateFarm family."
We responded:
"We truly appreciate the kind words for Bose! Our Strongsville State Farm team always strives to do our best — thank you for noticing.
Brandon Brletich - State Farm Insurance Agent"
Alex Avilez
March 5, 2026
"Roxana was great to work with!"
We responded:
"Alex, thank you for your kind words for Roxana, and for continuing to trust us with your insurance needs. It’s our pleasure to help protect what matters most to you."
Joe Mangini
February 9, 2026
"State farm is by far the worst insurance company we have ever dealt with. My wifes policy was transferred twice after Bob King passed away (her original state farm representative) and is now with Brandon. The representative on the customer service line was rude to my wife, and the gentleman I talked to was too full of himself to actually help at all.
The policy somehow was changed from a $100 deductable to a $500 deductible without my wife's knowledge, and she was laughed at and told we would have to pay out of pocket to take her car to a BBB accredited facility.
With the amount of money we pay State farm every year between home owners policy and car insurance, and to be treated the way we have is absolutely unreal."
We responded:
"We appreciate your feedback and are sorry to hear that you had a bad experience with the claims representative you spoke to on the phone. Prior to your review, the only interaction you had with our office was when you called to file the claim and we transferred you. Claims are handled by a different department, which is separate from our local office, but once we learned of your situation, we personally reached out to your wife and had a supervisor in the claims department reach out within an hour to provide answers. This falls short of the experience we want for our customers, and we apologize for the frustration and any rude interactions you encountered.
I also want to clarify that our office did not change the deductible on your policy; it remains as it was originally written and we do not make changes without the policyholder's authorization.
Please feel free to contact our office directly with any additional questions or concerns, and we are keeping a close eye on your claim to ensure it is handled properly and in a timely manner, and resolved."
Melyndy Brown
February 9, 2026
"She was very knowledgeable and patient. Answers all questions and got me exactly what I needed"
We responded:
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing.
Brandon Brletich - State Farm Insurance Agent"
Helen Kremenchenko
February 6, 2026
"Anna is the best! I had a great experience working with her. She was extremely friendly, approachable, and easy to communicate with from the start. She responded promptly and made sure all of my questions were answered thoroughly.
She is very knowledgeable and explained everything clearly in a way that was easy to understand. What I appreciated most was how attentive and helpful she was — she really took the time to make sure I felt comfortable and confident every step of the way.
You can tell she genuinely cares about helping others and not just completing a task. Her professionalism, patience, and positive attitude made the entire process smooth and stress-free."
We responded:
"Thank you for your review and very kind words for Anna. We appreciate your trust in us, and are glad that we could help make your insurance decisions easy. We strive to give every customer a truly great experience! We’re here anytime you need anything!
"
Shanna FinleyLuke
January 26, 2026
"From start to finish Mrs. Bose has been such a tremendous talent in her career! I thank her for a phenomenal job she has done getting me reliable coverage as well as information about what I was receiving! Thank you so much"
We responded:
"Thank you for your amazing review of our office and your kind words for Bose! We appreciate your trust in our team and look forward to continuing to serve you. – Brandon Brletich - State Farm Insurance Agent"
Yazan Abuasbeh
December 19, 2025
"She was so helpful and kind"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Detra Mincey
December 10, 2025
"Bose did a wonderful job, she truly helped me get what I needed for my truck. Happy to work with her again."
We responded:
"Thank you for taking the time to share your thoughts, and your kind words for Bose! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
yura kovalchyk
October 9, 2025
"Anna helped me with my auto insurance and made everything simple and easy! I am very happy with the service I received"
We responded:
"Thank you for reviewing our State Farm office, and for your kind words for Anna! We’re thrilled to know you had a positive experience with us, and that we could make your insurance easy! We look forward to continuing to support your insurance needs."
Aparajita Bose
October 9, 2025
"Roxana is so helpful and nice, you want her by your side. She is a wealth of information backed by 40 years of Insurance background.. That means you are guaranteed the best service. 5 star for making you forget your worries, and genuinely make you feel like you are cared for."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
Kelly Bishop
October 8, 2025
"Bose is FANTASTIC!!! Helped me make my payment, set me up with auto pay and she’s just an amazing person to chat with. I’d give her 10 stars!!!!"
We responded:
"Thank you for your 5-star review and kind words for Bose! We are happy to be your good neighbor, and help with all of your insurance needs!"
Christena Rooks
October 2, 2025
"Aparajita Bose > at State Farm, was amazing. She understood what i needed and what was missing from my previous insurance company. She explained the importance of different insurance packages and bundles. Very informative. With purchasing auto and life insurance, I now have clarity knowing I'm fully covered 😌... My experience was satisfying. I'll refer everyone i know who needs the right coverage.
Thank you lovely lady,
your the bomb 💣"
We responded:
"We’re honored by your positive feedback, and we appreciate the kind words for Bose! We are so glad to hear that you feel comfortable and protected with the options we provided. We look forward to continuing to provide you & anyone you refer to our agency with great service!"
BriAnna
September 25, 2025
"I worked with Bose to get my auto policy started. She was very patient with me. Even when I had to reschedule the initial payment. I really appreciated that."
We responded:
"We’re thankful for your feedback, and your kind words for Bose! Our goal is to make insurance simple & easy - it’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Derrick Williams
August 22, 2025
"Really helpful . Really down to Earth Got me lower Rates I’m so excited to save money. 10/10 highly recommended"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Людмила Когуч
August 19, 2025
"Anna Tsiupyk! Дуже приємно працювати з Анею: вичерпна консультація, корисна рекомендація, все швидко і якісно. Дякую"
We responded:
"Вдячні за довіру та відгук!
Нам приємно, що ви залишилися задоволені нашим сервісом. Звертайтеся — завжди готові допомогти!
"
Volodymyr Marunchak
August 12, 2025
"Anna was helpful and provided great customer service for 3 insurance vehicle! Recommend!"
We responded:
"Thank you for reviewing our State Farm office and your kind words for Anna! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."